Back Office / Operations Executive

Venture Staff Solutions is recruiting for a confidential client. The Back Office / Operations Executive will support daily administration, maintain accurate customer and vendor records, and coordinate work across departments.

Job Details

• Department: Operations & Administration
• Location: Varanasi, Uttar Pradesh
• Employment Type: Full Time, On-Site
• Experience: 1–3 years in back-office support, operational administration or process coordination
• Salary: ₹15,000–₹25,000 per month (₹1.80–₹3.00 LPA), negotiable based on experience, skills and interview performance.

Key Responsibilities

• Enter, update and audit transaction records, customer profiles, vendor files and master databases.
• Prepare and organize purchase requisitions, basic invoices, delivery challans and service agreements.
• Coordinate order and task processing with field, sales, account management and finance teams.
• Monitor internal tickets and customer or vendor emails, resolve routine issues and escalate unresolved cases.
• Maintain physical and digital files, track contract renewals and follow applicable documentation and compliance procedures.
• Prepare daily and weekly status reports covering pending tickets, activities and turnaround times.

Qualifications and Skills

• Bachelor’s degree in Commerce, Business Administration, Computer Science, Computer Applications or a related discipline.
• Proficiency in Microsoft Excel, Word and Outlook, plus Google Docs, Sheets and Drive.
• Typing speed of at least 35 words per minute with strong numerical accuracy.
• Familiarity with CRM, ERP or ticketing tools is an advantage.
• Clear written and verbal communication in English and Hindi, strong organization and attention to detail, and the ability to meet turnaround targets.

Benefits

• Annual performance-linked appraisals and growth opportunities.
• Structured learning and exposure to operations leadership.
• A supportive, professional work environment.

How to Apply

Send your updated résumé, current CTC (if applicable), expected CTC and notice period to hr@venturestaffsolutions.com with the subject Application: Back Office / Operations Executive – Varanasi – [Your Name].