Telecaller Executive / Team Leader – Banking Operations (Loans & Credit Cards)

Confidential Client

Venture Staff Solutions is hiring for a confidential client in Bengaluru. We are looking for energetic, goal-oriented candidates for Telecaller Executive and Team Leader opportunities in banking operations, supporting personal loan and credit card products.

Job Details

  • Location: Shivaji Nagar, Bengaluru
  • Employment: Full-time, on-site
  • Openings: 25+ vacancies across both roles
  • Experience: Freshers and experienced candidates may apply

Salary, Incentives & Working Hours

  • Fixed salary: ₹17,000–₹22,000 per month
  • Performance incentives: Up to ₹5,000+ per month, based on performance
  • Additional benefits: Attendance bonus and incentives
  • Working days: Monday to Saturday (6 days per week)
  • Shift: 9:30 AM–6:30 PM, including a 1-hour break

Eligibility & Skills

  • 12th pass, undergraduate and graduate candidates are welcome to apply.
  • Freshers and experienced applicants are welcome; experience in banking, loans, credit cards or BPO sales is an advantage.
  • Good spoken English and fluency in at least one of Hindi, Kannada, Tamil or Telugu.
  • Persuasive telephone communication, basic computer skills and motivation to achieve targets.

Key Responsibilities

  • Handle outbound and inbound customer calls for personal loans and credit cards.
  • Explain product features, introduce relevant products and identify customer requirements.
  • Assess initial eligibility, verify basic details and guide customers through application requirements.
  • Resolve queries politely and maintain professional customer relationships.
  • Meet daily calling targets and monthly conversion goals.

Additional Responsibilities for Team Leaders

  • Drive team calling activity and monitor conversion performance.
  • Coach executives on the floor and support target achievement.
  • Assist with customer escalations and day-to-day team coordination.

Interview Information

Interview window: Monday to Saturday, 10:00 AM–4:00 PM.
Document required: Updated resume / CV.

Please contact our HR team to confirm the exact interview venue and availability before travelling.

How to Apply

Send your updated CV to hr@venturestaffsolutions.com with the subject Telecaller / Team Leader – Bengaluru – [Your Name]. Mention your preferred role and languages spoken.

No registration, interview or placement fees are charged to candidates.

To apply for this job email your details to hr@venturestaffsolutions.com

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